Godz Casino Responsible Gambling

We take safer gambling seriously. We want every player to enjoy controlled play and to feel confident that their account is safe. This page explains the steps we take and the tools you can use to manage your time and money while using our services in the United Kingdom.

Our player protection principles

We promote responsible play by offering clear controls, prompt support and practical guidance. We aim to make it straightforward to limit spending and session length, to take a break when needed, and to access specialist help. We monitor accounts for signs of risky behaviour and may contact players or restrict access where there are clear concerns.

Activity-control tools

All players can access account controls from their profile. These include deposit limits, loss limits, session time limits and temporary account breaks. You can change most limits yourself in the settings area. For changes that require manual handling, our support team can help via live chat or email.

What you can set

- Deposit limits: set daily, weekly or monthly caps to control how much you add to your account.

- Loss limits: limit the total losses you can incur over a set period.

- Session time limits: set maximum session lengths or receive reminders when it is time to stop.

Deposit limits

Deposit limits are a practical first step to control spending. You can lower your deposit limit instantly. If you want to increase a limit, we may apply a short waiting period before higher limits take effect to help prevent impulsive changes.

Loss limits

Loss limits let you cap net losses over a chosen time frame. This helps keep play within affordable bounds. You can set or adjust these in your account or ask support for assistance.

Time limits and account breaks

Session controls and account breaks give you space to pause play. Choose a short cool-off from 24 hours up to several weeks through your account settings. If you need a longer break, consider self-exclusion instead.

Self-exclusion

Self-exclusion allows you to close access to your account for a set period, typically ranging from several months to permanently. During self-exclusion your account will be closed, promotional contact will stop and deposits will be blocked. Contact support to start the process or to discuss options.

Recognising problem gambling

Warning signs can include chasing losses, playing for longer than intended, borrowing to fund play, neglecting responsibilities or spending more than you can afford. If you notice these behaviours in yourself or someone else, act early and use the tools provided.

Keeping control

Simple steps help maintain control: set realistic limits, use session reminders, avoid gambling when stressed or under the influence of alcohol, and treat gambling as entertainment not a way to make money. Review your activity regularly and adjust limits as needed.

Professional help and support organisations

If you need further assistance, seek confidential, professional support. UK organisations that can help include GamCare, GambleAware, Gamblers Anonymous and the NHS. For immediate support contact our team via live chat or email at [email protected].